10/4 @ R4 Podcast

customer experience | Guest – James Wood

June 25, 2020

In this episode of the “10/4 @ R4 Podcast”, our guests are James Wood of RE/MAX Results in Owasso, OK.

In my opinion … the best way to an amazingly successful and rewarding real estate business is by producing “raving fans”.
The best way to produce “raving fans” is by elevating the customer experience.
The best way to elevate the customer experience is by communicating in a warm, personal, and effective manner.
The best way to communicate in a warm, personal, and effective manner is through simple, one-to-one video.

James shares with us how he uses simple video to elevate the customer experience before, during and after the real estate transaction that produces “raving fans”.

During the “R4 Rapid 4”, James shares why he is #TeamZombie “from the jump” of a zombie apocalypse.

The “10/4 @ R4 Podcast” was recorded “Live” at RE/MAX R4 2020 from the MGM Grand Hotel & Casino in Las Vegas.

Michael Thorne

Michael is the voice to so many. While an energetic equal to Jesse in all senses, Michael is more often behind the scenes than at the center of the frame. A skilled facilitator, Michael wears his heart on his sleeve. Anyone close enough to see it can witness Michael’s heart skip a beat anytime he makes a difference, however small, in someone’s life.

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